Platform selection
Recharge, Skio, Shopify Subscriptions or something else. We pick on your product, your margins and your operational reality rather than on partner commission.
- Platform comparison
- Migration planning
- Fee modelling
- Ops review
Service
Shopify subscriptions and retention.
Recurring revenue lives or dies on the customer portal. We build the ones people can actually operate: skip, swap, pause, change frequency, all without emailing your support inbox.
A portal customers can use
Custom-built account areas where changing a delivery date takes two taps. Most churn is friction, not intent.
- Skip & swap
- Frequency changes
- Delivery scheduling
- Address & payment
Merchandising the subscription
Subscribe-and-save framing on the product page, prepaid options, gifting and bundles that make the recurring option the obvious one.
- PDP framing
- Prepaid plans
- Bundles & boxes
- Gifting
Retention mechanics
Cancellation flows with genuine save offers, win-back journeys and churn reporting that tells you why, not just how many.
- Cancel flows
- Save offers
- Win-back journeys
- Churn reporting
How it runs
Cut the reasons people leave, one at a time.
We start by reading three months of cancellation reasons and support tickets. There is almost always a small number of fixable frictions doing most of the damage.
Then we build against those, measure, and move to the next one.
- +31%
- Subscription growth, one client
- 4
- Subscription platforms supported
- 3+
- Years average partnership
Related work
Haydon Power are a reliable and proactive partner for our business. They consistently provide practical, well-considered ideas to improve and enhance our sites functionality.
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Deliciously Ella
Visit sitePlant-based food made simple, wholesome and joyful.
We've been working closely with Haydon Power for a long time now. They provide flexible reactive Shopify support, handling issues efficiently and working collaboratively with us on our development requirements. Besides their Shopify skills, they are a friendly and flexible team to work with on a weekly basis!
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Mother Root
Visit siteBold botanical aperitif making alcohol-free feel grown-up.
The Haydon Power team did an incredible job building our website. We collaborated closely on the design and the team were creative, responsive, adapted flexibly to our timelines and were a pleasure to work with. Highly recommend!
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All Plants
Visit siteConvenient plant-based meals packed with real ingredients.
Wildfarmed
Visit siteRegenerative farming reconnecting healthier soil with better food.
Chirpy
Visit siteScience-backed supplements supporting calmer, happier young minds.
Rockface
Visit siteStraightforward men’s grooming with distinctive, lasting fragrances.
Testimonials
“Haydon Power are a reliable and proactive partner for our business. They consistently provide practical, well-considered ideas to improve and enhance our sites functionality.”
Lucy Baker, Senior Brand Manager, Deliciously Ella
“Haydon Power did an outstanding job designing and building our website for Chirpy. From the very first call, they took the time to understand our brand and what we wanted to achieve, and it showed in every part of the process.”
Ben, Co-Founder, Chirpy
“Haydon Power team did an incredible job building our website. The team built in our brand guidelines effectively and incorporated a great user experience to deliver an easily shoppable site that looks great.”
Kerry, Managing Director, Allplants
FAQs
Questions worth asking.
Recharge or Skio?
Both are good. Recharge has the deeper ecosystem and more integrations; Skio tends to feel newer and cleaner out of the box. The right answer depends on your existing stack and how custom the portal needs to be, and we will give you a straight recommendation.
Can you migrate our existing subscribers?
Yes. Subscriber migrations are delicate because payment tokens and billing dates have to survive intact. We plan the cutover in detail, run a dry run against a sample, and schedule it away from your billing peak.
Why build a custom portal instead of using the default?
Default portals are built to be adequate for everyone. If a customer cannot find how to skip next month in ten seconds, they cancel instead. A custom portal is usually the highest-return work in a subscription programme.
Do you handle the email side?
We build the triggers and integrate with Klaviyo or your ESP of choice. We will happily work alongside your retention or lifecycle team rather than duplicating them.
Next
Stop losing subscribers to friction.
Send us your cancellation reasons and we will tell you what we would fix first.